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Once up and running I took a look at the Quickcam software. Even more shock! Overall, I was mightily impressed with Logitech tech support, which makes a refreshing change from most companies these days.
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Even more amazingly, the person was able to get the mic working by talking me reinstalling the driver via Windows – it seems it was a Windows XP issue. I was in shock! I was expecting a soul destroying run around a Esher-like call system. Second, when I dialled I got straight through to a person after two rings.
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I took this as an opportunity to test out Logitech’s tech support.įirst, I was pleased that the number to call was a regular UK number, and not a non-geographic number, so it could come out of my free phone minutes. This was strange as the microphone driver was present and correct in Device Manager. While the installation went smoothly I found for some reason that the Logitech mic was not visible or selectable from the Logitech web site wizard.
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I chose to download the QuickCam software from the Logitech website to be sure of getting the latest version, though the wizard on the disc will check for this as well.
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When it came to installation you need to install the software first.
In the middle is the Logitech logo and when the webcam is live a circular red glow illuminates round it, which is a nice subtle effect. At the other end to the lens is the microphone, which looks pleasingly large. It also features an autofocus internally though, which promises to ensure sharp pictures even with moving subjects.Īt the side of the camera is a button which when pressed fires up the Logitech QuickCam software, if installed, and automatically takes a snapshot. However, the pixel count is still impressive on this webcam, with a native resolution of 2-megapixels, taking it above even the 1.3-megapixels offered by the Ultra Vision. This promises better quality images through superior optics, which is really more important than huge pixel counts. The lens has the legend Carl Zeiss inscribed onto it, which is a marketing tool that Sony has been exploiting for some time now on its still cameras and even its phones. The web cam lens is bulbous with a larger circular lens and a microphone at the end of a section that extends to one side. It’s not quite as flexible as the rotating lens on the Ultra Vision, but it’s close. You can then angle the webcam up but not down. As it happens the webcam isn’t sitting correctly on the display on the pictures, but actually there’s a small plastic lip under the main body of the webcam, which you rest on the edge and you then bend the stand so it rests on the back of the screen. However, should you need to take your webcam with you regularly, there’s a specific version of it for notebooks with a clip.Īs it was, I found getting the rest at the back to fit snugly to the back of the laptop I wrote this review to be a bit of a dark art, but I got there in the end. The long rest at the back means that it’s not really smaller than the Ultra Vision, but it is lighter and less bulky making it more suitable for taking it with you if you’re carrying a laptop. Both of the latter are present on the newer Quickcam Pro 9000. The highlights of the Ultra Vision were glass lens elements, a 1.3 megapixel sensor, and Rightlight and RightSound – light optimisation, and noise cancelling technologies.
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Logitech has a huge range of PC peripherals and has long been a champion of the webcam, and we’ve seen some excellent examples from it such as the Quickcam Ultra Vision. However, many laptops and virtually all monitors don’t have one so an external one it needs to be. Now if you’ve got a laptop, there’s a chance that you’ll have a webcam built in, which is certainly preferable in terms of convenience and absence of cable clutter.
There are now also a variety of free video services to choose from, such as Windows Live Messenger, Skype, Yahoo and AOL – which is a lot better than it used to be when you just had Netmeeting, buried somewhere in Windows 98.
Having experienced poor quality, stuttering images in the past, many people have dismissed the whole concept, but since PCs and the broadband connections have got faster, and since webcams are now pretty decent too, video conferencing or webcaming, a word I have just made up, is now pretty great. It’s not something that you might have noticed but webcams are an area of technology that have collectively really improved over the past few years.
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