We started by finding ways to communicate without meeting in public - for example, using conference calls instead of gathering together in a conference room.
Does the company you own or work for have the technology and ability to adapt? Here are some of the steps we’re taking at my office to minimize the human interaction - both with colleagues and clients. In my opinion, all businesses should use this event as a teaching moment - a test of their readiness for future emergencies.ĬOVID-19 presents businesses large and small with a wholly new challenge: quickly setting up secure systems that will allow a record number of home-bound employees to connect to company servers. Don’t get me wrong: COVID-19 is a serious health emergency. My email inbox has been nearly overwhelmed with alerts from other organizations describing the steps they’re taking to protect employees and customers. Obviously, businesses are scrambling to roll with the changes. (Yes, eventually we’ll all have to forage for “necessities.” A Whole Foods post provides examples of how stores are responding to the pandemic.) We’re to stay home whenever possible - and to practice social distancing when it’s not. But as you know perhaps too well, we’ve been asked to put all that aside in order to slow down COVID-19 infections. In a typical day, we have dozens or even hundreds of face-to-face interactions with others: at work, at stores, at bars and restaurants, at sports events, and with family and friends.
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